Arena rules Transport Tickets T·App Mat og drikke General questions Fun FAQs

Arena rules


Where is Telenor Arena?
See moreClose+

Telenor Arena is in Fornebu, just a short distance from downtown Oslo. The arena is also a short distance from Lysaker Stasjon, which is a hub for public transport.

Widerøeveien 1, 1360 Fornebu.
Se map here: Google maps



How do I get to Telenor Arena?
See moreClose+

We encourage everyone to choose public transportation to Telenor Arena. There is an excellent public transit system out to the arena. For specific routes and travel times, visit

It is also only a 15 minute walk from Lysaker station, a central hub for both bus, train and the airport train. If you still want to drive there are parking facilities both at Telenor Arena and the nearby area.

On most events there is a shuttlebuss service to the arena from Oslo city centre. Vsit the specific event to find more information.

Public Transit
See moreClose+

We strongly recommend using public transportation to Telenor Arena. A wide range of routes will take you quickly to the arena. Visit for detailed schedule information.

When there is larger concerts at the Arena, Ruter puts in place additional buses on #31. Both #31 and the additional buses drive from Platform A at Jernbanetorget. The extra buses are marked 31X Telenor Fornebu and the only stops on the bus are at Rådhuset and Lysaker for boarding only before Telenor Fornebu. There are also additional departures from Telenor Fornebu that stop at Lysaker Station before Jernbanetorget after the event ends. 

It is also only a 15 minute walk from Lysaker station, a central hub for both bus, train and the airport train. If you still want to drive there are parking facilities both at Telenor Arena and the nearby area.


Shuttle buses
See moreClose+

Telenor Arena provides shuttle busses which continuously operate between Oslo and the arena when required before and after an event.

Return tickets cost NOK 120,- when bought at the bus stop and NOK 100,- when bought through T·App or Ticketmaster. Single tickets respectively  cost NOK 60,- when bought from a vendor and NOK 50,- when bought through T·App.  Schedules and bus stops are announced and updated on Telenor Arena’s Facebook page, app and website approximately one week before the event.

Is it possible to park close to Telenor Arena?
See moreClose+

We recommend using public transportation to get to Telenor Arena. If, however, you still want to drive, there are parking facilities available close to the arena. At most events in Telenor Arena will be parking right across the road from the arena. It is also possible to park in the parking garage at Fornebuporten and IT Fornebu. Follow the signs for “P-mot betaling”.

Disabled access parking
See moreClose+

By showing HC parking permit you can park your car between Aker and Telenor Arena where there are a limited number of HC parking spots.


Where can I buy tickets?
See moreClose+

Tickets are usually available through Links to purchase tickets can be found on our website under each event. If you want to order by phone, please contact Ticketmaster’s ticket office at tel +47 22 82 81 97 or +47 815 33 133. On most events tickets will also be availiable at the box office at the arena on the day of the event. 

Premium tickets are available through Links to Premium tickets can be found on our website under each event.

We strongly recommend buying tickets through official outlets as there are unfortunately often fake / invalid tickets on the market. Fake / invalid tickets will always be rejected at the door.

Tickets bought through unofficial ticket distributors
See moreClose+

Warning against the black market
We recommend that you purchase tickets through the official ticket companies of the organizer or Telenor Arena. Telenor Arena follows the The Consumer Ombudsmann (OC) strong recommendation by warning to buy tickets from Viagogo or other ticket companies operating on the black market, as the danger is high to get fooled to pay way too much, you may risk not getting your tickets or not getting in at the evemt. These companies also violate the Norwegian Black Market Law.

We also advise everyone to pay special attention on Social Media and not to follow / like other events for concerts and events other than event set up by the official organizer, venue or artist. Several of the unofficial events are created and operated by black market companies such as Viagogo and other companies promoting illegal sale of tickets. Examples of events to be avoided are those created by Europe Top Events and Things to do in Oslo.

Tickets for disabled people
See moreClose+

For information and reservation of tickets for disabled people and accompanying people, please call Ticketmaster on 22 82 81 97.

Age limits
See moreClose+

Our events generally do not have an age limit. In those situations where the organizer/promoter decides to set an age limit, details will be written on your ticket and on our homepage.

Although there usually is no age limit on the events, children under the age of 15 have to be accompanied by an adult.


Do I have to print out my tickets?
See moreClose+

As long as you have a working smart phone, it is not necessary to print out your tickets.

If you are having trouble with your tickets, you can go to the box office at the arena so you can get help printing out your tickets. 

Why should I not publish pictures of my ticket on social media?
See moreClose+

By publishing a picture of your ticket where the bar code is visible, there is a risk that someone else uses your ticket to gain entry to the arena. The bar code can only be used on one occasion and if it has already been used by the time you arrive, you will not be allowed access to the arena. 

Do I have to go to the entrance printed on my ticket?
See moreClose+

Everyone must use the entrance that is printed on the ticket. If you are attending an event with friends who have a different entrance on the ticket, you must each use your entrance and meet on the inside of the arena.

Can I leave the arena during an event and come back later?
See moreClose+

It is not allowed to leave the arena during the event and then come back later. Your ticket will then be invalid if other terms are not specified on your ticket.

What if I arrive late to the event?
See moreClose+

Normally the doors do not close during an event, but for some specific events, and by request from production/artist, audience arriving late are not allowed entrance until there is a natural break during the event. If missing an event due to late arrival, tickets are non-refundable. 

I have lost my ticket, what can I do?
See moreClose+

 If you have lost your ticket please call Ticketmaster on +47 22 82 81 97.

Regarding Premium tickets through Universe, please contact us on



Can I sell my ticket?
See moreClose+

Yes you can, but you are not allowed to sell the ticket for a higher price than printed on the ticket.

Note! You can not sell tickets on the official event on Facebook. Posts with tickets for sale will be deleted.

The event I want is sold out. Will there be more tickets left?
See moreClose+

It is the organizer/promoter for each event that decides how many tickets to be put out for sale. Please contact the appropriate organizer for more information about ticket sales and audience capacity.

What happens if an event is postponed or cancelled?
See moreClose+

If an event is postponed or cancelled, you will receive information from the promotor. If you do not receive information you can contact the ticket provider. 

Gift cards for concerts and events at Telenor Arena
See moreClose+

Gift cards can be bought through Ticketmaster and can be used on all events sold by Ticketmaster. Gift cards are valid for 1 year.



What is and how does T·App work?
See moreClose+

T·App is Telenor Arena`s  360 degrees app.


T·App gives you everything you need to enhance your visit to Telenor Arena. Purchase bus tickets, faster service at kiosks and use the app's social features to share your own unforgettable experiences.

T·App is free to download and brings you all of the great features listed below:

  • Shop - pre-order food and drinks with the app, and get faster service at the kiosks/bars. Also buy shuttle bus tickets directly in the app
  • Events - find the events you love, then purchase tickets quickly and easily through Ticketmaster
  • Seating charts & maps - find your way around with our seating chart & map
  • Social - get involved by taking an event-themed selfie, then share it with other users. Cast votes, enter exclusive competitions and keep up to date with the latest news from Telenor Arena
  • Credit - earn exclusive rewards from us and our partners

Download T·App


Where in T·app can i find my shuttle bus tickets?
See moreClose+
These tickets can be found under "Min Konto" and "Mine Bestillinger". Show the tickets when boarding the shuttle bus.
What is the cost for using the App?
See moreClose+

It is free of charge to download and use the app. Cost for use of mobile data depends on type of your subscription, but use of the app creates very limited use of mobile data. Costs from your purchases in the store is charged according til the prices shown in the menu. 

Where can I send a question about T·App that I havn't found an answer for?
See moreClose+

Send your question to our support

Where can i find T·App's "Privacy Policy"?
See moreClose+

You can find and read it here

Food and Beverage

Restaurant Spitfire
See moreClose+

Dine In offers food and drink from our Spitfire restaurant before the concert. Menu and opening hours vary from event to event.

Book your table now.

There are 12 kiosks at Telenor Arena which sell a variety of food, drinks and snacks.

During concerts there are bars on the floor which sell alcoholic and non alcoholic beverages and snacks.

Festival area
See moreClose+

On most concerts, the outside of the Arena is rigged as a festival area with a range of food trucks and bars. The festival area is open 2 hours before doors to the event. Se specific concert or our Facebook site for correct timings.

Alcoholic beverages
See moreClose+

You can find a range of both alcoholic and non-alcoholic beverages throughout the arena during events. On some events, typically family events, it can be limited to non-alcoholic beverages. Please check our web pages and Facebook for updated information.

Free water
See moreClose+

Yes, you can get water at several places in the arena, both for those sitting in the grandstands and those on the floor.

General questions

What am I not allowed to bring with me into the arena?
See moreClose+

The following are examples of items that are not allowed in the arena during an event. Telenor Arena reserves the right to deny other objects beyond these if it is deemed necessary for the individual event.

  • External detachable flash for camera
  • Photo camera with removable lens
  • Audio and video recording devices
  • Noise generators
  • Flash lights
  • Laser Pens
  • Posters, flags and banners larger than 30 x 50 cm
  • Posters / Banners attached to poles
  • Food
  • Large backpacks and/or bags
  • Umbrellas
  • Selfie stick 
  • Bottles and cans
  • Glass/metal/plastic containers
  • Animals, except guide dogs
  • Posters, banners and other things, improper language, political, religious or commercial messages or degrading characterization of individuals and organizations

Prior to events there may be searches of backpacks, bags etc. 

Are there any wardrobes at Telenor Arena?
See moreClose+


There are unfortunately no wardrobe facilities at Telenor Arena.

Is there an ATM at Telenor Arena?
See moreClose+

No, there is no ATM at Telenor Arena. The closest ATMs is found at Lysaker Torg, Lysaker station and at the shpping centre Fornebu S.

Where can I find the seating chart?
See moreClose+

You can find spesific seating chart under each event. See all our events her.

For general seating chart, see under about.

Does the Telenor Arena have wireless internet?
See moreClose+

The Telenor Arena has some of the best 3G/4G/4G+ coverage in Norway, so with mobile data from Telenor you navigate quickly on the Internet.

Will it be handed out earplugs?
See moreClose+

Yes, free earplugs will be handed out during our concerts. Contact our personell with yellow t-shirsts or visit our kiosks and bars.

Can I buy merchandise during concerts?
See moreClose+

During some concerts, decided by the promotor or artist, merchandise is sold in or outside of the arena.

Are there medical staff at the arena?
See moreClose+

Medical staff are present at every concert. At smaller events there are security with first aid education.

You can contact nearest security guard or staff to get help contacting medical staff. 

Is it possible to arrive at the arena with a wheelchair?
See moreClose+

Concerts: To reserve wheelchair and companion seating, please call Ticketmaster at +47 815 33 133. We have allocated separate parking spaces for wheelchair users in close proximity to the arena.

Exhibitions: Audience members with their own HC certificate are allowed to park at a designated area adjacent to the arena.

Are there hotels or accommodation near by the Telenor Arena?
See moreClose+

There are 3 hotels right near by the arena. Se hotels for information. The arena is also located short distance from Oslo which has a large variety og accommondation possibilities.

I am a neighbour, can I receive information about when an event is on at the Arena by mail?
See moreClose+

Yes, by following the link here and registering you can sign up to receieve information that an event is being held at the Telenor Arena and how this may impact the surrounding area. 

What do I do if I've lost something at Telenor Arena?
See moreClose+

If you lost something at Telenor Arena, please send an email to Remember to describe clearly what you lost/forgot and where you might have lost it.

How can I be updated on what is happening at the Telenor Arena?
See moreClose+

Best way to keep up to date on on whats going on at the Telenor Arena is to sign up for our newsletter.  Also like our Facebook to get all the latest.


What is the capacity at Telenor Arena?
See moreClose+

The total capacity depends on type of event and stage placement. During concerts the arena has a total capacity of 25.000 people.

Where can i find Telenor Arenas Privacy Policy?
See moreClose+

You can read and download it here

How can I get in touch with Telenor Arena?
See moreClose+

We recommend that you contact us through email, alternatively on Facebook, to get the quickest response possible from us.


Email is the best way to get in touch with us. We answer all emails every weekday and make sure that your email is sent to the correct recipient. During events we have extra staff answering emails.


We answer messages on Facebook every weekday. During events we have extra staff answering emails.


We also have a phone number you can reWe recommend that you contact us through e-mail, alternatively on Facebook, to get the quickest response possible. ach us on. Note that there at times is limited capacity on our phone. Our phone number is +47 909 97 700 and is open Monday-Friday between 9am and 4pm.

Fun FAQs

Which artists/concerts have visited Telenor Arena?
See moreClose+


AC/DC 2009
ADELE 2016
Andrea Bocelli 2010, 2017, 2019
Ariana Grande 2017, 2019
Avenged Sevenfold 2017
Beyoncé 2013
Black Sabbath 2013
Bon Jovi 2013
Britney Spears 2018
Bruce Springsteen 2013
Bruno Mars 2017
Depeche Mode 2013
Drake 2017
Ellie Goulding 2016
Ennio Morricone  
Enrique Iglesias 2018
Foo Fighters 2011, 2015
Hans Zimmer Live on Tour 2017
Iron Maiden 2011, 2016
Jeff Dunham 2011
Jerry Seinfeld 2011
Jubileum Concert - Norwegian 2012
Justin Bieber 2013, 2016
Justin Timberlake 2014, 2018
Kanye West & JAY-Z 2012
Katy Perry 2015
Kendrick Lamar 2018
Kygo 2018
Ladies Night out 2015
Lady Gaga 2012, 2014
Madonna 2012
Maluma 2020
Melodi Grand Prix Final 2010
MGPjr Final 2017, 2018, 2019
Metallica 2010, 2018
Michael Bublé 2019
Miley Cyrus 2014
Muse 2013, 2016, 2019
Nickelback 2013
Nobel Peace Prize Concert 2015, 2016
One Direction 2013
Paul McCartney 2015
Pearl Jam 2014
Pink 2013, 2019
Queen + Adam Lambert 2018
Red Hot Chili Peppers 2016
Rihanna 2013, 2016
Robbie Williams 2014
Roger Waters 2011, 2013, 2018
Sam Smith 2018
Scorpions 2012
Sensation 2011, 2012
Shawn Mendes 2017
Slipknot 2020
Swedish House Mafia 2012
The Chainsmokers 2018
The Killers 2013, 2018
The Rolling Stones 2014
Tina Turner 2009
Twenty One Pilots 2019
Volbeat 2017
We Love The 60's & 70's 2015
We Love the 80's 2014, 2016
We Love The 90's 2012, 2013, 2017, 2018, 2019
We Love The 2000's 2018





What shows have visited Telenor Arena?
See moreClose+


Disney on Ice 2017
Dora The Explorer 2016
Gigacon 2014
Jeff Dunham 2011
Jerry Seinfeld 2011
Nitro Circus Live 2013, 2016
Oslo Horse Show 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
Solberg Extreme Motorshow  2011
The Illusionists Live 2019
Top Gear Live 2014



What sports events have been held at Telenor Arena?
See moreClose+


Cup final football womem 2009, 2010, 2013, 2014, 2015, 2016, 2017, 2018, 2019
Football - Stabaek, Home arena 2009, 2010, 2011
Fornebu Løpet 2015, 2016, 2017, 2018, 2019
Gatelaget 2017
Heming Cup - Football 2017, 2019, 2020
Handball menn - Golden League 2013
Møbelringen Cup - Handball women 2018
Norges Strongest Man 2012
Oslo Horse show 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
Santander 3v3-ligaen 2019, 2020
Snarøya Cup - Football 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
Telenor Cup 2014, 2015, 2016, 2017, 2018, 2019
Football game Lyn - Fart 2019
X Games 2019



Which fairs have been held at Telenor Arena?
See moreClose+


Atea Community 2013, 2014, 2015, 2016, 2017
Boligmessen - Gjør din bolig bedre 2013, 2015, 2016, 2017, 2018, 2019
Health & Beauty Scandinavia 2014, 2016
Industriens Motemesse 2013, 2014, 2015, 2016, 2017, 2018
Lyd- Lys- Bilde 2015, 2017, 2019
Oslo Pet Show 2014, 2015
Reiselivsmessen 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
Sjøen for Alle 2013
Subsea Valley/SSV Conference 2013, 2014, 2015, 2016, 2017, 2018, 2019


What is the audience record in Telenor Arena?
See moreClose+

25.000 people under Metallica 13th of April 2010 and Metallica 2nd of May 2018.