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FAQ

How do I get to Telenor Arena?

Where is Telenor Arena?

Telenor Arena is in Fornebu, just a short distance from downtown Oslo. Widerøeveien 1, 1360 Fornebu.

Shuttlebuses

During large events, you can take Telenor Arena Shuttlebuses to the arena. The buses leave from Kirkeristen by Oslo-S and drive continuously as long as needed and return to Oslo after the event.

More information about departure times will be published on our webpage and on Facebook/telenorarena a few days before each event.

How do I get to Telenor Arena?

We encourage everyone to choose an environmentally-friendly mode of transportation to Telenor Arena. There is an excellent public transit system out to the arena. Ruter’s bus lines 24, 28, 31, 31E, 36E, 707, 733 will take you directly to Fornebu. For specific travel times, visit www.ruter.no.  It is also only a 15 minute walk from Lysaker station, a central hub for both bus, train and the airport train. If you still want to drive there are parking facilities both at Telenor Arena and the nearby area.

Public Transportation

We strongly recommend using public transportation to Telenor Arena. Ruter bus #24, 28, 31, 31E, 36E, 707 and 733 will take you quickly to the arena. Visit www.ruter.no for schedule information.

Tickets

Where can I buy tickets?

Tickets are available through www.ticketmaster.no. Links to purchase tickets can be found on our website. If you want to order by phone please contact Ticketmaster’s ticket office at tel +47 815 33 133. Premium tickets are available through www.universe.com. We strongly recommend buying tickets through official outlets as there are unfortunately often fake / invalid tickets on the market. Fake / invalid tickets will always be rejected at the door.

The event I wish to attend is sold out. Will more tickets be released for sale?

It is the arranger/promoter for each event that decides how many tickets are sold. Please contact the appropriate arranger for more information about ticket sales and audience capacity.

What time does the arena open before an event?

Telenor Arena opens approximately one to two hours before the event begins. (This is dependent on the type of event). More information will be posted on our homepage and on facebook.com/telenorarena a few days before each event.

When is our ticket office open?

The ticket office at Telenor Arena is only open on show days. The opening hours vary from event to event. The times will be annonced on our homepage and Facebook.com/telenorarena.

We are going to attend the same event but have different entrances on our tickets.

Everyone must use the entrance that is printed on the ticket. If you are attending an event with friends who have a different entrance on the ticket, you must each use your entrance and meet on the inside of the arena.

 

What is the age limit for my event?

Our events generally do not have an age limit. In those situations where the arranger/promoter decides to set an age limit, details will be written on your ticket and on our homepage.

 

Various questions

What am I not allowed to bring with me into the arena during an event?

The following are examples of items that are not allowed in the arena during an event. Telenor Arena reserves the right to deny other objects beyond these if it is deemed necessary for the individual event.

• External detachable flash for camera
• Photo camera with removable lens
• Audio and video recording devices
• Noise generators
• Flash lights
• Laser Pens
• Drugs
• Fireworks
• Weapons
• Posters, flags and banners larger than 30 x 50 cm
• Posters / Banners attached to poles
• Food
• Large backpacks and / or bags
• Umbrellas
• Bottles and cans
• Glass / metal / plastic containers
• Animals, except guide dogs
• Posters, banners and other things, improper language, political, religious or commercial messages or degrading characterization of individuals and organizations.

Are there wardrobes at Telenor Arena?

There are unfortunately no wardrobe facilities at Telenor Arena.

 

Is there a minibank/ATM at Telenor Arena?

No, there is unfortunately no minibank by the arena. The closest minibank is by Lysaker Torg.

 

I lost something at Telenor Arena.

If you lost something at Telenor Arena, please send an email to hittegods@telenorarena.no. Remember to describe clearly what you lost/forgot and where you might have lost it.

 

Can I get free water during the concert?

Yes, you can get water at several places in the arena, both for those sitting in the grandstands and those on the floor.

Does Telenor Arena have wireless internet?

Yes, the arena has wireless internet. Telenor has installed free, wireless internet. The network is called Telenor and is activated by opening a browser on your phone.

 

Is it possible to park close to Telenor Arena?

We recommend using public transportation to get to Telenor Arena. If, however, you still want to drive, there are parking facilities available close to the arena. At most events in Telenor Arena will be parking right across the road from the arena. It is also possible to park in the parking garage at Fornebuporten and IT Fornebu. Follow the signs for “P-mot betaling”.

Will earplugs be handed out during the concert?

Yes, free earplugs will be handed out during our concerts. Contact our personell with yellow t-shirsts or visit our kiosks and bars.

 

Can I come to the arena in a wheelchair?

Concerts: To reserve wheelchair and companion seating, please call Ticketmaster at +47 815 33 133. We have allocated separate parking spaces for wheelchair users in close proximity to the arena.

Exhibitions: Audience members with their own HC certificate  are allowed to park at a designated area adjacent to the arena.